A lesson in customer service...
Without a complaint from me, Amazon refunded a
Video On Demand purchase I made via the
Roku over the weekend.
Awesome.
---------- Forwarded message ----------
From:
Amazon.com <digital-no-reply@amazon.com> Date: Mon, Aug 23, 2010 at 2:03 PM
Subject: Amazon.com: Refund of your purchase of Shutter Island [HD]
To: "
abrudtkuhl@gmail.com" <
abrudtkuhl@gmail.com>
Hello,
We noticed that you experienced poor video playback while watching the following rental(s) on Amazon Video On Demand:
Shutter Island [HD]
We're sorry for the inconvenience and have issued you a refund for the following amount(s):
$4.99
While Amazon Video On Demand transactions are typically not refundable, we are happy to make an exception in this case. This refund should be processed within the next 2 to 3 business days and will appear on your next billing statement for the same credit card used to purchase this item.
Please visit our troubleshooting page for tips on ways you can potentially improve your viewing experience:
http://www.amazon.com/gp/help/customer/display.html?nodeId=200256920 We hope to see you again soon.
Amazon Video On Demand Team
Note: this e-mail was sent from a notification-only e-mail address that cannot accept incoming e-mail. Please do not reply to this message.
The UI from this 1-800 Got Junk price estimator tool is fantastic.
Show's you how much crap you can fit in real tangible items at each cost base. Brilliant.
Oooohhhh Awwwwww
And no - the batteries do not come charged... Which is unfortunate for my dead Mighty Mouse